This question was posed to me a bit ago, which left me pondering how my conceived definition of what marketing is in comparison to how others defined it.
So...just what is marketing?
Marketing is essential to any business if you wish to remain
in business. However, there are so many varied definitions of what marketing is
floating around, so much so that the core definition of it is lost. It seems
that various industries have many different approaches and definitions of what marketing
is as well as what it isn’t, which can be confusing.
To put it simply, marketing is the process of creating a
desirable attraction of wants, or perceived needs in a potential customers’
mind for a product or service, with the end result of obtaining the purchase. Some would argue that advertising and
marketing are one in the same. They are not.
Advertising can be thought of as a subset, (tactic) of marketing.
Marketing encompasses the strategy, implementation, and execution of tactics
that obtain results.
Going further, analyzing the results (researching) gives
answers to whether the intended strategy worked or not. If the strategy worked, great! If not, the
marketing objective, strategy, and/or tactics need to be revised. A good marketing campaign can sell just about
anything. It’s all about knowing your intended target audience and “knowing”
what they want or think they need, customer perceptional positioning yourself
(service or product) favorably, then giving it to them.
When it comes to marketing, the big ticket item here is
positioning, perception, and creating or filling the “need” to have what is
being offered. In order to create the
desire or package your product or service to fit the needs or perceived needs
of your target audience, you must know who you’re marketing to and how to
market to them. What does your target audience consider a need or a must have
and why? What features and benefits are they looking for? What are their “hot
buttons”? Can you deliver? Can you show that you have the features that can
benefit them and they value?
Excellent article. Many people use advertising and marketing synonymously. Thanks for helping to clarify things. Also, helping people to understand what marketing is may also help them appreciate what they are missing or need to improve in managing their own businesses.
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